66p Privacy Policy – How We Protect Your Data

1. Introduction

This Privacy Policy explains how 66p ("we", "our", "the platform") collects, uses, stores and protects personal data belonging to registered users and visitors of the 66p website at 66p.onl. It applies to all services offered through the platform, including sports betting, casino games, slot games, live casino, the VIP programme and the 66p mobile app.

We understand that Pakistan players value their privacy. The purpose of this policy is not to bury important information in difficult language – it is to give you a clear picture of exactly what data we hold about you and why. Where a particular section applies to something you are specifically curious about, the table of contents on the left allows you to jump directly there.

By creating an account at 66p.onl you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with any part of this policy, you should not create an account or use the platform.

This Privacy Policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole. Together these two documents form the core of your agreement with 66p.

2. What We Collect

We collect personal data in several ways – directly from you when you register or update your account, automatically when you use the platform, and from third-party providers involved in payment processing or identity verification. The categories of data we collect are described below.

We do not collect data that is not reasonably necessary for the operation of the platform. We do not collect sensitive categories of data such as ethnic origin, religion, political opinions, health data or biometric identifiers unless specifically required for identity verification and only with your explicit consent at that stage.

3. How We Use Your Data

The data we collect is used for specific, legitimate purposes only. We do not use your data for anything beyond what is described here without notifying you and, where required, obtaining your consent.

• Account management: Creating and maintaining your 66p account, authenticating your login sessions and managing your account preferences and settings.
• Identity verification: Confirming your age (18+) and identity to meet our platform eligibility requirements before allowing deposits or withdrawals.
• Payment processing: Facilitating PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and other supported channels, and processing withdrawal requests to your verified payment method.
• Platform operation: Delivering the games, sportsbook markets (including cricket, PSL and T20 betting), live casino tables and other services you use on the platform.
• Bonus and VIP management: Tracking your wagering activity for bonus wagering requirements and VIP tier progression.
• Customer support: Responding to your queries, complaints and support requests via live chat and email.
• Security and fraud prevention: Detecting and preventing fraudulent account activity, multi-accounting, bonus abuse, money laundering and other prohibited conduct.
• Platform improvement: Analysing aggregated usage patterns to improve the 66p interface, game selection, mobile app performance and overall player experience.
• Communications: Sending you transactional messages (deposit confirmations, withdrawal notifications, verification requests) and, where you have opted in, promotional communications about bonuses and new features.
• Responsible gaming: Monitoring account activity to support responsible gaming tools such as deposit limits, cooling-off periods and self-exclusion functionality.

4. Payment Data and PKR Transactions

All financial transactions on the 66p platform are processed in PKR. When you make a deposit or request a withdrawal, the relevant payment data – such as your JazzCash mobile number, Easypaisa account reference, bank account number or card details – is passed securely to the relevant payment processor to complete the transaction.

66p does not store full card numbers or complete bank account details on its own servers. Payment credentials are handled by our certified payment processing partners, who operate under their own security standards and data protection obligations. What 66p retains is a transaction reference, the amount in PKR, the payment method type and the date and time of the transaction – sufficient to maintain your account balance and transaction history, and to process future withdrawals to the same verified method.

Your full transaction history in PKR is available to view at any time from the cashier section of your account. If you identify a transaction you do not recognise, contact the 66p support team immediately via live chat.

5. Data Sharing

66p does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Period. Data is shared only where it is necessary for the platform to function, and only with parties who are bound by appropriate data protection obligations.

The categories of third parties with whom we may share your data, and the reasons for doing so, are as follows:

• Payment processors: JazzCash, Easypaisa, Raast, bank networks and card processors receive the financial data necessary to complete your PKR transactions. They are bound by their own privacy standards and financial regulations.
• Identity verification providers: Where CNIC verification or document checks are required, a specialist identity verification provider processes the relevant documents. This data is not retained by 66p beyond the period required to confirm your identity.
• Game and platform providers: The software providers behind certain casino games, slot titles and live casino tables may receive anonymised session data necessary for game delivery, RNG certification and technical support.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics tools to help us understand platform performance. This data does not identify individual users.
• Legal and regulatory obligations: We may be required to disclose data to relevant authorities if compelled to do so under applicable law or in response to a lawful request. In such cases we will share only the minimum data required to comply.

6. Cookies and Tracking

The 66p website and app use cookies and similar tracking technologies to make the platform work properly, remember your preferences and help us understand how the site is being used. A cookie is a small text file stored on your device when you visit a website. It does not give us access to your device or any data beyond what it specifically stores.

We use the following categories of cookies:

• Essential cookies: These are required for the platform to function. They maintain your login session, keep your account secure and remember your language and currency preferences. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These help us understand which pages and features are used most, how long sessions last and where users encounter issues. The data is aggregated and does not identify individual players.
• Preference cookies: These remember choices you have made on the platform, such as your preferred sports markets, game filter settings or notification preferences, so you do not have to set them again on each visit.
• Marketing cookies: Where you have opted in to promotional communications, these cookies help ensure that any relevant offers shown to you are appropriate to your activity on the platform. You can opt out at any time via account settings.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain parts of the 66p platform, particularly login persistence and in-session preferences.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes described in this policy, or as required to meet our legal and operational obligations. The general retention guidelines we follow are outlined below.

• Active accounts: Personal and financial data is retained for the full duration of your account being active on the 66p platform.
• Closed accounts: Following account closure, core identity and transaction records are retained for a minimum period required to handle disputes, chargebacks or legal claims. After this period, data is either deleted or fully anonymised.
• Verification documents: CNIC copies and proof of address documents are retained only as long as required for verification purposes and any associated compliance period, after which they are securely deleted.
• Support communications: Live chat logs and email correspondence are retained for a reasonable period to allow us to refer back to previous interactions if you contact us about an ongoing issue.
• Inactive accounts: Accounts with no login activity for an extended period may be flagged as dormant. Data associated with dormant accounts is reviewed and may be anonymised after a defined period, subject to any legal retention requirements that apply.

8. Security Measures

Protecting your personal data and your PKR account balance is something we take seriously. The 66p platform implements a range of technical and operational security measures to keep your information safe.

• Encryption in transit: All data exchanged between your device and the 66p platform is encrypted using industry-standard TLS (Transport Layer Security), whether you are accessing via a browser or the 66p mobile app.
• Encrypted storage: Sensitive data stored on 66p servers, including account credentials and identity verification data, is encrypted at rest.
• Access controls: Access to personal data within 66p's systems is restricted to staff members who need it to perform their specific role. All access is logged and subject to internal review.
• Fraud detection systems: Automated monitoring systems run continuously to detect unusual account activity, login attempts from unrecognised devices or locations and patterns consistent with fraud or account takeover attempts.
• Payment security: PKR transactions are processed via certified payment gateways. 66p does not store raw card or bank credentials on its own infrastructure.

While we implement robust security measures, no online platform can guarantee absolute security. You also play an important role in keeping your account secure – use a strong password, do not share your login details with anyone and log out from shared devices. If you suspect your account has been compromised, contact support immediately via live chat.

9. Your Rights Over Your Data

You have meaningful control over the personal data that 66p holds about you. The following rights are available to all registered account holders and can be exercised by contacting the support team via live chat or by emailing [email protected].

10. Minors and Under-18 Protection

The 66p platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes an age declaration and our verification procedures are designed to identify and prevent under-age account creation.

If we discover that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data collected and take any further steps required under our responsible gaming policy. If you are a parent or guardian and believe your child has created an account on the 66p platform, please contact the support team immediately via live chat so the matter can be investigated and resolved without delay.

More detail about our approach to responsible gaming, including tools available to all adult players for self-management, can be found on the Responsible Gaming page.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements in how we explain our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date visible at the top.

For material changes that significantly affect how your data is used – for example, introducing a new category of data sharing or changing the purpose for which data is processed – we will notify registered account holders in advance via email or via an in-platform notification.

Continued use of the 66p platform after an updated Privacy Policy has been published constitutes your acceptance of the revised version. If you do not agree with a change, you should stop using the platform and contact support to arrange account closure.

12. Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, you can reach the 66p team through the following channels:

• Live Chat: Available 24/7 directly from the platform. This is the fastest way to get a response.
• Email: Write to [email protected] with "Privacy Request" in the subject line so your message is directed to the right team member promptly.

We take all privacy queries seriously and aim to respond in a timely, helpful manner. If you are not satisfied with how your concern has been handled after contacting us, you retain the right to escalate the matter through any applicable legal channels available to you.